Term and Conditions

Welcome to Justcuts Online Shop! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from purehaircareshop.com, you agree to comply with these terms. Our policies reflect our commitment to providing a premium beauty experience, focusing on quality products and exceptional customer care.

Last Updated: [Insert Date]

1. Introduction and Acceptance

Justcuts Online Shop (“we,” “us,” or “our”) operates purehaircareshop.com, offering premium beauty and personal care products, including accessories, body care, makeup, and hair care items. By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our site.

We reserve the right to update these terms at any time. Changes will be posted on this page, and your continued use constitutes acceptance of the revised terms.

2. User Obligations and Responsibilities

As a user of Justcuts Online Shop, you agree to:

• Provide accurate and complete information during account creation and checkout.
• Use the website only for lawful purposes and not engage in fraudulent activities.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
• Comply with all applicable laws and regulations in your jurisdiction regarding product use and import.
• Respect our intellectual property and not reproduce, distribute, or modify site content without permission.

Failure to adhere to these obligations may result in account suspension or termination.

3. Products and Services Description

Justcuts offers a curated selection of premium beauty products, including:

• Product Categories: Accessories, Bestsellers, Body Care, Brushes & Combs, Collections (e.g., Cool Mint, Perfect Violet, Platinum), Custom Makeup, Facial Care, Gifts & Kits, Hair Care, Hair Colour (Ammonia Free), Handmade Soap, Kids Haircare, Lip Care, Makeup, Shampoos & Conditioners, and Other items.
• Product Quality: We prioritize high-quality, often handmade or ammonia-free formulations to ensure a premium experience. All products are described accurately on the site, including ingredients and usage instructions.
• Availability: Products are subject to stock availability. If an item is out of stock, we will notify you and may offer alternatives or a refund.

Note: Some products, such as opened cosmetics or personal care items, cannot be returned for health and safety reasons. Refer to our Returns Policy for details.

4. Order and Payment Terms

4.1 Order Process

Orders are processed within 1-2 business days. During peak seasons, processing may take longer. You will receive an order confirmation email upon purchase.

4.2 Payment Methods

We accept the following payment options:

• Credit Cards: Visa, MasterCard, JCB
• Digital Wallets: PayPal

All payments are processed securely. By providing payment information, you represent that you are authorized to use the chosen method.

4.3 Shipping and Delivery

We ship globally, excluding some Asian countries and remote regions. Delivery options include:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment.
• Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after shipment.

Delivery times are estimates and may vary due to customs or destination factors. Shipping costs are non-refundable unless the return is due to our error.

4.4 Cancellations and Modifications

Orders can be cancelled or modified within 24 hours of placement by contacting our customer service. After this period, orders may be in processing and cannot be changed.

5. Returns, Exchanges, and Refunds

We aim for your complete satisfaction. Our returns and exchanges policy is designed to be straightforward:

• Eligibility: Returns or exchanges must be requested within 15 days of receiving your order. Items must be in original, unopened packaging with seals intact and include all original documentation.
• Non-Returnable Items: For health reasons, we cannot accept returns on opened products, including Custom Makeup, Lip Care, Makeup, Body Care, Facial Care, Handmade Soap, Hair Colour (Ammonia Free), Gifts & Kits with used components, and used Brushes & Combs.
• Process: Contact us at [email protected] with your order number to initiate a return. We will provide a Return Merchandise Authorization (RMA) number and instructions. Return shipping costs are your responsibility unless due to our error.
• Refunds: Refunds are processed within 5-7 business days after we receive and approve the return. They will appear in your original payment method. Original shipping charges are non-refundable.

For full details, refer to our Shipping & Returns Policy on the website.

6. Intellectual Property

All content on purehaircareshop.com, including text, images, logos, and product designs, is the property of Justcuts Online Shop and protected by intellectual property laws. You may not use, copy, or distribute any content without our express written permission. Unauthorized use may result in legal action.

7. Liability Limitations

Justcuts Online Shop strives to provide accurate product information and a seamless shopping experience. However, we are not liable for:

• Delays or failures in delivery due to unforeseen circumstances (e.g., customs, weather, or carrier issues).
• Damages resulting from misuse of products or failure to follow instructions.
• Minor discrepancies in product color or description due to screen variations.
• Indirect, incidental, or consequential damages arising from your use of the website or products.

Our total liability for any claim related to your purchase shall not exceed the cost of the products in question.

8. Privacy and Data Protection

We value your privacy. Our Privacy Policy (available on the website) outlines how we collect, use, and protect your personal data. By using our site, you consent to such processing. We implement security measures to safeguard your information but cannot guarantee absolute security against unauthorized access.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States, specifically the state of Oklahoma. Any disputes shall be resolved through friendly negotiation or, if necessary, in the courts of Oklahoma City, OK. We are committed to addressing concerns promptly and maintaining our premium standards.

10. Contact Information

If you have questions about these Terms and Conditions, please contact us:

We aim to respond to all inquiries within 1-2 business days. Your satisfaction is our priority, and we appreciate your trust in Justcuts Online Shop.

Thank you for choosing Justcuts Online Shop – where premium beauty meets customer satisfaction. We reserve the right to modify these terms to reflect changes in our services or legal requirements. Please check this page periodically for updates.